Welcome to the 2020 Hunter Mill Season. We’re a few months away from our opening weekend in May, but we have lots of important information to share with you now.
As you have noticed, we have not yet sent out invoices for 2020 Club dues. The reason that we have not sent invoices out is that we are transitioning to a new payment system that will make it easier for members as well as the Board. You should expect to receive an email soon with the details of that transition but let me first give you the background.
The Club’s legacy business processes had put a tremendous administrative burden on some of the Board members, specifically the Treasurer and Membership. Our processes were slow, and not conducive to managing members’ needs. We decided it was worth the effort to explore products that would streamline some of our operations and improve our communications with you. After reviewing several options, we decided to transition to a new software service called Member Splash. Member Splash is in use at 74 swim and tennis clubs, many of which also have NVSL swim teams. HMSRC Treasurer Terry Morrissey, Webmaster Jeff Cobb, Membership Director Kristen McBrayer, and Assistant Treasurer Ed Hau have all been deeply involved in helping us make the transition to Member Splash.
Member Splash is a custom, online solution specifically created to manage all aspects of a swim and tennis club. It’s a secure, cloud-based platform that allows members to manage their own membership profiles and securely pay dues and buy guest passes with a credit card. Members Member Splash also includes an integrated bulk email tool that will allow us to more effectively communicate with members. Members will still have the option of paying their dues with a check, but you will likely find that the credit card payment system is more convenient. The credit card payment option is secure, instantaneous, and the Member Splash system provides members with payment histories and receipts for payments made in the system. For the first year as we make the transition to the new system, we have made the decision to absorb the cost of the Member Splash system and the cost of credit card transactions.
With Member Splash, the check-in process at the pool will be largely the same. One of the changes is that each member will receive a new membership number. Your legacy membership number will still be linked to your account just in case. Another change is that when you check in (using your membership number and name) your photo will be visible to the guard to confirm your identity. You can upload your own photos in your profile or the guards can take a picture at the front desk and load that photo into your profile. It’s your choice, and you can update your profile anytime.
Not all our business processes will move to Member Splash in 2020. We’re focusing on membership management first and will consider transitioning other features in the future. We will continue to use Team Unify for all aspects of managing the Swim Team. For now, we will continue to manage tennis court and gazebo reservations from our home page. We have the option to use saved credit cards on your Member Splash profile for paying for snack bar items, but we will save that transition until we ensure that proper controls are in place.
As part of Member Splash, we will communicate with membership via Mailchimp. Expect to see emails from the Club from accounts ending in @hmsrc.org. Please whitelist this domain in your email programs to ensure you don’t miss out on important information.
The other major news this year is that the Club has contracted with a new pool management company to operate the pool. After receiving several bids, we decided that Crystal Aquatics can best provide Hunter Mill Swim and Racquet Club with the level of pool management and lifeguarding services that members expect. We’re excited to welcome Crystal Aquatics to Hunter Mill this summer. We know that Crystal Aquatics will deliver a great swimming pool experience for our members.
So much of the success of the swimming pool season is determined by the lifeguard staff. Crystal Aquatics is busy preparing and hiring for the 2020 swim season. Crystal Aquatics actively is looking for hard working individuals that are committed to providing the Hunter Mill community with safe, clean, and fun swimming pool facility.
Lifeguarding is a rewarding and fun summer job and Hunter Mill is a great place to work. Crystal Aquatics has full and part time positions available with flexible hours. If you are interested in working, please fill out the contact form at crystalaquatics.com. They will send you an application.
If you would like to lifeguard this summer but have no experience or training, no problem. Crystal Aquatics will be holding American Red Cross Lifeguard Training courses in the spring of 2020. If interested, please fill out an application now. We will take you through an interview process and give you information regarding work and training. You can be hired now, contingent upon successful completion of a lifeguarding course prior to Memorial Day.
If you have any questions or require further information about lifeguarding, please call 703-488-9962.
Coach Christine will return this season as the Head Coach of the swim team. Our Swim Team Reps this year are Jennifer Riggle, Shannon DeLacy, Kate Etris, Kristen Long, and Erika Caruthers. NVSL recently held its seeding conference, and the Sharks will compete in Division 5 this season. Other teams in Division 5 include: Hiddenbrook, Mantua, Sleepy Hollow, Old Keene Mill, and Brandywine. We will also enjoy Monday night swim meets in the Vienna Developmental league with meets with Lakevale, Vienna Woods, Shouse Village, Dunn Loring, and Vienna Aquatic Club.
As mentioned above, we’ll continue to use Team Unify for coordinating our swim team activities. If you have new swimmers, make sure you’re on the email distribution list. Send an email to email@example.com and we’ll make sure you’re kept up to date.
Last summer, Carol Molesky joined us as our Tennis Pro. Carol is a member of the USTA, the Reston Tennis Association, and the Northern Virginia Tennis League. She’s the Boys Varsity Tennis Coach at Herndon High School. We’re excited that Carol is returning this season. With a full season to plan and a new way to communicate to members, we’re eager to build the HMSRC Tennis Program this year. For questions and/or suggestions, please contact Huyen Pham, our Tennis Committee Chair at firstname.lastname@example.org.
Our board members and committee chairs have been busy in the off-season this year, and we’re looking forward to start of the 2020 Season. New members of the Board this year include Ed Hau (Assistant Treasurer), Loid Saillard (Facilities Director), and Melissa Rosade (Secretary). We’re grateful that these members have volunteered their time and experience.
We could use your help to keep improving HMSRC now and for the long term. Our Social Director position is currently vacant, and we are looking for volunteers to serve either as Social Director on a social committee to help build a schedule and coordinate social events at the Club. Later in the year, some of our board members will complete their terms on the board. To maintain long term continuity of the Board, are looking for volunteers to serve as Assistant Treasurer, Membership Director, Swim Team Liaison, Assistant Operations, and Tennis Coordinator. If you’re interested in any of these positions, please reach out to one of us.
Please visit our homepage and follow HMSRC on Facebook and Twitter. We intend to post information on upcoming events on Facebook in addition to the calendar on our homepage. During the season, our lifeguards use Twitter to let members know when the pool is closed for weather or other unforeseen reasons. We will become more active on Facebook and Twitter as we get closer to Opening Day on May 25, 2019.
If you have any questions or if you are interested in volunteering with the Board or one of the committees, please let one of us know. We’re all looking forward to warmer weather and a summer of fun at Hunter Mill. In the meantime, stay warm and thank you for being members of Hunter Mill Swim & Racquet Club.
Hunter Mill Swim & Racquet Club
Members of the Hunter Mill Swim & Racquet Club, a Virginia non-stock corporation (the "Club"), are invited to attend the Annual Meeting of the Club to be held:
Wednesday, December 4, 2019 at 7:30pm
at the Hunter Mill Swim & Racquet Club Clubhouse
The order of business will be:
Please complete and submit an AGM Proxy Form to register your vote. Whether or not you plan to attend the meeting in person, please take a moment to complete and return the Proxy to ensure that we have a quorum and that your vote is included. If you attend the meeting, the Proxy will be returned to you at that time.
Thank you for your attention to this important correspondence. If you have any questions, please email email@example.com.
We look forward to seeing you at the Meeting!
The Board of Directors
HUNTER MILL SWIM & RACQUET CLUB